ParentSquare is rolling out a new way to send text messages: instead of using a 5-digit short code, most messages will now come from 10-digit local phone numbers. This change will help messages feel more personal and stay better organized in your text messaging app.

What’s changing? 

Previously, all ParentSquare messages came from the same 5-digit number. With this update, you’ll receive texts from regular 10-digit phone numbers, depending on the type of message:

• Direct Messages: One number for each conversation with a teacher or staff member

• Classroom & Group Posts: One number for all classes and groups per school

• School-wide Posts: One number per school

• Alerts, Digests, District-wide Posts and District Group Messages: The same 5-digit number that you've always seen

What should I do? 

When you receive a message from one of these new 10-digit numbers, save it to your contacts. Here are some suggestions:

• Save a teacher’s number as: Mrs. Stephan - 1st Grade

• Save classroom/group posts as: Mrs. Stephan's Class 

• Save school posts number as: Brookville Elementary Updates

Example of Changes to ParentSquare Text Messages